Cookie Policy

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies does Housing Proactive use?

There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” Housing Proactive, a trading name of Alertacall Ltd, routinely uses three categories of cookies on the Service. You can find out more about each cookie category below.

1. Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the website and use its features.
2. Performance Cookies. These cookies collect anonymous information about how visitors have used the site. The information collected is used to improve how the site works.
3. Functionality Cookies. Remember choices you make to improve your experience of visiting the site.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and third party cookies

First-party cookies are cookies that belong to Housing Proactive, third-party cookies are cookies that another party places on your device through our Service. Third-party cookies may be placed on your device by someone providing a service for Housing Proactive, for example to help us understand how our service is being used.

How to control and delete cookie

If you do not wish to consent to cookies being placed, you must change your browser settings.

• Internet Explorer: Open the Tools menu and click Internet Options. Choose the Privacy tab and move the slider to high level of privacy. Click on the Default button if you do not see the slider.
• Netscape: Open the Edit menu and choose Preferences. In the Advanced category, choose Cookies. Click the radio button Disable all cookies.
• Other browsers: Refer to the relevant help menu looking under cookies, privacy or security.

Note that if you set your browser to disable cookies, you may not be able to access certain parts of our service and other parts of our Service may not work properly.