Housing Proactive summary

We pioneer the principle that by increasing contact with residents, in a structured way that empowers them and gives them control, you can better understand their changing housing needs, make better decisions and improve their lives at the same time.

Housing Proactive was launched by a team of experienced technologists in 2013 in response to a growing number of housing providers challenged by the need to more intensively manage their properties in which they were higher needs people.

The service now helps dozens of housing providers better manage their properties, and improves the lives of tens of thousands of people.

We employ team members from all across the UK, with offices located in Windermere, Cumbria, and Warrington, Cheshire. The company has a strong and experienced leadership team and comprises passionate experts in customer services, technology, operations and product development.

Financial status

We have a solid credit rating. Dun & Bradstreet analytics have deemed us to be in the lowest risk category in terms of financial risk, thus placing us in the top 3% of all UK businesses with the highest possible probability of success and return on investment.

Data analysis also shows that in an industry where the average financial success score is 51/100, we score 98 – well above the average for its industry group.

Our strong financial standing is supported by the fact that we are an ever-evolving business that is trusted by and works in partnership with dozens of housing providers across the UK.


We are accredited to the ISO9001 standard for Quality Management and ISO27001 for “Information Security Management”. In 2015 the company beat over 100 other companies at the UK National Business Awards to be Highly Commended For Innovation.